Ten Outages in Twelve Days. The Reliability Axis Your Agent Stack Isn't Measuring.
Between June 5 and June 16, Claude experienced ten significant service disruptions — a mean time between failures of roughly one day. Every enterprise team running agents on top of Anthropic's API learned something the benchmark reports don't cover: task performance and infrastructure reliability are different axes, and the agent evaluation industry has built around only one of them.
AI agentsClaudeAnthropicinfrastructure reliabilityagent verificationenterprise AIuptimeSLAsingle-vendor dependency2026